BengalBet Terms and Conditions

1 Introduction

Welcome to BengalBet. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and BengalBet ("the Platform", "we", "us", "our") governing your access to and use of the BengalBet website, mobile application, and all associated gaming services available at bengalbet.today.

By registering an account on BengalBet, making a deposit, or placing a bet, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use BengalBet's services.

BengalBet operates under a valid gaming licence and is committed to providing a fair, secure, and responsible gaming environment for all players in Bangladesh. These Terms are designed to protect both players and the platform, and to ensure that BengalBet remains a trustworthy place to play.

2 Eligibility

To register and use BengalBet, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of a jurisdiction where online gaming is not prohibited by law.
• You must not be a current employee, contractor, or immediate family member of a BengalBet employee.
• You must not have been previously excluded or banned from BengalBet or any affiliated platform.
• You must have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.

BengalBet reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory documentation, your account may be suspended or closed and any pending withdrawals may be withheld pending verification.

3 Account Registration

Each player is permitted to hold one BengalBet account only. Registering multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. BengalBet uses automated systems to detect duplicate accounts.

When registering, you must provide accurate and complete information including your full name, date of birth, email address, and phone number. Providing false information during registration is a breach of these Terms and may result in immediate account closure.

• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify BengalBet immediately if you suspect unauthorised access to your account.
• BengalBet will never ask for your password via email, live chat, or any other channel.
• You must keep your contact details up to date. BengalBet is not responsible for failed communications caused by outdated information.

BengalBet reserves the right to carry out identity verification (KYC) checks at any time. You may be asked to submit a copy of your national ID card, passport, or other government-issued identification. Accounts that fail KYC checks may be suspended until verification is complete.

4 Deposits

BengalBet accepts deposits via bKash, Nagad, and Rocket. All deposits must be made from a payment account registered in your own name. Deposits from third-party accounts are not permitted and may result in account suspension.

• Minimum deposit: ৳200 per transaction.
• Maximum deposit limits may apply depending on your account verification status.
• Deposits are credited to your BengalBet wallet within seconds of payment confirmation.
• BengalBet does not charge fees on deposits, though your payment provider may apply their own charges.
• Deposits made in error cannot be reversed once credited to your gaming wallet.

BengalBet reserves the right to refuse or reverse any deposit that it reasonably suspects is connected to fraudulent activity, money laundering, or any other illegal conduct. In such cases, BengalBet will cooperate fully with relevant authorities.

5 Withdrawals

BengalBet processes withdrawals to bKash, Nagad, and Rocket accounts registered in your name. We do not process withdrawals to third-party accounts under any circumstances. This policy exists to protect players from fraud and to comply with anti-money laundering regulations.

• Minimum withdrawal: ৳100 per transaction.
• Most withdrawals are processed within five minutes of approval.
• BengalBet does not charge withdrawal fees on standard requests.
• Withdrawals may be subject to identity verification before processing.
• Bonus funds cannot be withdrawn until all applicable wagering requirements have been met.
• BengalBet reserves the right to request supporting documentation before approving large withdrawals.

If your withdrawal is delayed beyond the standard processing time, please contact our support team via live chat. Most delays are caused by pending KYC verification or payment provider processing times outside of BengalBet's control.

6 Bonuses and Promotions

BengalBet offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each promotion, as well as the general bonus rules set out in this section. By claiming any bonus, you agree to these terms.

• The standard wagering requirement for all deposit bonuses is 20x the bonus amount.
• Wagering requirements must be completed within 30 days of the bonus being credited.
• Bonuses that have not been wagered within the validity period will be removed from your account automatically.
• Only one bonus may be active at a time unless otherwise stated in the promotion terms.
• BengalBet reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses are non-transferable and have no cash value until wagering requirements are fully met.
• Players who are found to be abusing the bonus system — including through the use of multiple accounts or coordinated betting strategies — will have their bonuses voided and their accounts reviewed.

The welcome bonus of 100% up to ৳5,000 is available to new players on their first deposit only. To qualify, the deposit must meet the minimum threshold stated in the current promotion. The welcome bonus cannot be combined with any other offer unless explicitly stated.

7 Gameplay Rules

All games on BengalBet use certified random number generators (RNG) that are independently audited for fairness. The outcome of every game is determined by the RNG and cannot be influenced by BengalBet or any player. Published RTP (Return to Player) percentages are accurate and based on long-term statistical averages.

• Bets placed in error cannot be cancelled once confirmed by the system.
• In the event of a technical fault during a game round, the round will be voided and stakes returned.
• BengalBet reserves the right to void bets placed on games that were affected by a software error or malfunction.
• Live casino games are subject to the rules of the specific game as explained by the dealer or displayed on screen.
• Minimum and maximum bet limits apply to all games and are displayed within each game interface.

If you experience a disconnection during a game round, BengalBet's system will complete the round according to the game's standard rules. Your result and any winnings will be recorded and credited to your account automatically. If you believe a result was recorded incorrectly, contact support within 24 hours with the relevant game round ID.

8 Prohibited Conduct

The following actions are strictly prohibited on BengalBet and will result in immediate account suspension and possible legal action:

• Creating more than one account per person.
• Using automated software, bots, or scripts to interact with the platform.
• Attempting to exploit software bugs or game malfunctions for financial gain.
• Colluding with other players to gain an unfair advantage in any game.
• Using stolen, fraudulent, or unauthorised payment methods.
• Engaging in any form of money laundering through the platform.
• Providing false information during registration or KYC verification.
• Harassing, threatening, or abusing BengalBet staff or other players.
• Attempting to reverse-engineer, copy, or reproduce any part of the BengalBet platform.

BengalBet monitors all account activity for signs of prohibited conduct. If suspicious activity is detected, your account may be suspended without notice while an investigation is carried out. BengalBet will cooperate with law enforcement agencies in any investigation related to illegal activity on the platform.

9 Responsible Gaming

BengalBet is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity and stay in control. These tools are available to all registered players at no cost and can be activated at any time through your account settings or by contacting support.

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Self-Exclusion: Temporarily or permanently exclude yourself from BengalBet.
• Reality Checks: Regular pop-up reminders showing your session duration and net result.

If you believe you or someone you know may have a gambling problem, we encourage you to use our self-exclusion tools and seek professional support. BengalBet takes problem gambling seriously and will always prioritise player welfare over commercial interests.

10 Privacy and Data

BengalBet collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection, storage, and use of your personal data as described in that policy. We use your data to operate your account, process payments, verify your identity, and comply with legal obligations.

• Your personal data is stored securely using industry-standard encryption.
• BengalBet does not sell your personal data to third parties.
• Data may be shared with payment processors, identity verification services, and regulatory authorities where required by law.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

11 Account Termination

You may close your BengalBet account at any time by contacting our support team. Any real-money balance remaining in your account at the time of closure will be returned to your verified payment method, provided all wagering requirements on active bonuses have been met.

BengalBet reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases involving:

• Breach of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete identity verification within a reasonable timeframe.
• Abusive behaviour towards staff or other players.
• Provision of false information during registration.

In cases where an account is closed due to a breach of these Terms, BengalBet reserves the right to withhold any remaining balance pending investigation. If the investigation confirms a breach, the balance may be forfeited.

12 Limitation of Liability

BengalBet provides its services on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

• BengalBet is not liable for losses caused by technical failures, internet outages, or circumstances beyond our reasonable control.
• BengalBet is not responsible for any losses resulting from a player's failure to comply with these Terms.
• In no event shall BengalBet's total liability to any player exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim.
• BengalBet does not accept liability for any indirect, consequential, or punitive damages arising from the use of the platform.

Nothing in this section limits BengalBet's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

13 Changes to These Terms

BengalBet reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, BengalBet will notify registered players via email or an in-platform notification.

Your continued use of BengalBet after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact BengalBet's support team. We're available 24 hours a day, seven days a week.